Mission Statement and Practice Values

Our Practice Mission Statement

We aim to provide all of our patients with high quality, person-centered, accessible, integrated care in a safe, responsive and courteous manner.

In order to do this we will:

  • Provide a service which puts patient safety, care and wellbeing at the heart of all we do.
  • Convey compassion in all that we do, assessing and responding to need.
  • Respect all patients and staff, show courtesy, seek to understand, treat all fairly, value each person as a unique individual and support the vulnerable.
  • Act with integrity and be accountable for our actions.
  • Continuously learn and improve, adapting to change and building on achievements to develop our services.
  • Promote best practice encouraging continuous professional development of all members of the Practice Team and valuing the contribution of each team member.
  • Support our colleagues so they can deliver high-quality services to all our patients.
  • Nurture a culture which is innovative, inclusive, open and mutually supportive.

Our Values

The values encapsulated in the NHS Constitution underpin all that we do:

Respect and dignity

Commitment to the quality of care

Compassion

Improving lives

Working together for patients

Everyone is equal

Working together for patients and carers

Socially inclusive and accessible healthcare for all

Maintaining and promoting community links