Citizens Advice

Citizens Advice

As lockdown restrictions are eased, Derbyshire Districts Citizens Advice are here to help you with any problems. Our trained Adviser is available for telephone advice every week and can help you with any issues such as benefits and money advice, housing, legal, employment and relationships.

Please contact the surgery to book an appointment. Our local telephone Adviceline is also open Monday to Friday from 9am to 4pm on 0808 278 7954 and further details can be found on our website – Citizens Advice Derbyshire Districts (

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes.

For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research."

You can opt out

1) of sharing your GP data by collecting a form from reception and returning this to the practice by 23rd JUNE 2021

2) of sharing your other health data by completing a National Data Opt Out here

GPRDR Information for Patients

We are proud to support Armed Forces Veterans, and have recently been accrediated a Veteran Friendly GP practice. 

Mental Health Awareness Week is hosted every May by the Mental Health Foundation. Mental Health Awareness Week 2022 will take place from the 9th-15th of May with the theme of Loneliness. The annual event is an opportunity for us to focus on achieving good mental health. The event has grown to become one of the biggest awareness weeks across the UK and globally.   

Loneliness is affecting more and more of us in the UK and has had a huge impact on our physical and mental health during the pandemic. Our connection to other people and our community is fundamental to protecting our mental health and we need to find better ways of tackling the epidemic of loneliness. We can all play a part in this.
As well as the national events, Derbyshire County Council have been working with local partners in Chesterfield to support ‘Mental Health Awareness Week 2022’ and incorporate the topic of ‘Loneliness’.

Fraud alert

Subject: False Covid text asking patient to order test kits.
360 Assurance have been notified of a text scam that has been sent to patients purporting to be from their GP practice. The text could easily be mistaken as a legitimate notification as the recipient’s mobile will show the text grouped with legitimate texts from their own GP practice.
The message advises them that they have been in close contact with someone who has tested positive for Omicron and that they must order a test kit using a link within the text. The link then asks for a payment of £0.99 for postage.
Please could this information be shared with GP Practice Managers so that efforts can be made locally to make patients aware of this scam and confirm that GP Practices would not text them in this way seeking payment for text kits.
Patients should be vigilant to avoid providing personal information such as bank details to fraudsters.